All our shipping is Free of charge on orders over £400 within the London (M25) Area.
All standard sizes Flat & Pitched Skylights are delivered between 3 to 6 working days.
All Custom Size orders take 3 to 6 weeks to be produced and shipped over to the UK. They are free of delivery fees.
Roof Lanterns delivery is within 10-14 working days from the day the order was placed.
Framed Skylights delivery is within 10-14 working days from the day the order was placed.
Electric Opening Skylights delivery is within 10-14 working days from the day the order was placed.
Walk-On Skylights delivery is within 10-14 working days from the day the order was placed.
Skylight Blinds delivery is within 10-14 working days from the day the order was placed.
Monday to Friday from 8 am until 5 pm.
We will contact you to arrange a suitable delivery time, once payment has been processed.
Please add to cart the products you want and enter the shipping address to view delivery cost.
Our own drivers deliver within London (M25) in order to guarantee the safe arrival of all our products.
Please be aware that as our drivers are alone and pre-loaded in our warehouse, we will require you or your builders to be on-site for the acceptance of all orders.
For orders outside M25, we use an external shipping network. Once sent, they will call you to book a suitable date and time for delivery.
The Extra Economy Shipping options work for all areas, except Northern Ireland and Scotland.
Some of these companies may not have the correct vans in place and might not be able to deliver to your door, so we might have to ask you to pick it up from the local depot (usually within 20 min drive) however this is rare.
Most of our products weigh a considerable amount varying from 10kg to 280kg, therefore it may need more than two, four, or even six people to unload depending on the size and weight of your product.
We will not accept liability for any broken skylights during the unloading process, as it is down to the customer to organise this process.
In the event that the customer does not attend the delivery appointment or no one is there to accept your product, we will try and contact you via phone, text, and voicemail before our driver leaves your delivery address.
If no contact is made, we will have no option but to return your product to our warehouse.
Daniel Dawson –
I chose the local pickup option and it was effortless. The staff had my order ready and helped me load everything into my vehicle. A smooth experience, and I appreciated the friendliness of the team!
Еlizabeth O’Toole –
We had no experience with Skylights1 when we purchased from them, but we were assured by our builder that they were great. We ordered online and got a really good discount for using their website. The product is really good quality and the customer service is excellent. If you’re looking for windows, I highly recommend them!
Peter Davis (verified owner) –
Dealing with them was great.
I pre-ordered and paid for 2 large skylights, and asked them to hold on to them until we needed them. We were given a lead time for delivery. They stuck to this and even asked if we were happy to take them a day early, which we did.
I guess we could complain that the skylights did not arrive with coffees and dognuts, but that seems a little unreasonable!!!!!!!!!!!!
Mark Simon –
Never thought I could install a skylight myself until I tried these. DIYers like me appreciate the effort that went into making the installation this easy!
Aston Reeves –
These roof windows are just fantastic! As a DIY enthusiast, the smooth installation process was a joy.