Frequently Asked Questions
We offer a 20-year seal warranty on all our skylights.
Our warranty is CE certified and meets European standards. As long as you install your skylight unit as per our instructions, the warranty is valid for twenty years. This covers you for any defects or damages, and we offer an aftercare service.
All our Skylight prices are on our product page. Discounts may be given if an order is above £2/5000 given as a trade price. Please contact our Customer Support Team for more information if you wish to make a large order so we are able to give you a discount code.
Depending on where you are in the UK will depend on how quickly you receive your skylight. We offer free delivery within 3 to 6 working days for orders within London’s M25 area. We offer nationwide delivery within the UK and you will receive your order within 6 working days if you choose the economy delivery option, alternatively we can deliver express within 1 to 2 working days for extra cost. You are also more than welcome to come and collect from us. Please see our Shipping Information tab for more information about shipping.
Yes, you can! Once you have placed and paid for your order, please get in touch with our Customer Support Team who will arrange someone to prepare your order for collection.
Yes, you can, if you go through to checkout, it will work out the delivery costs and options without placing an order.
No, we do not install. We only supply the skylights. We recommend looking for a reputable roofer within your area who can carry out the installation professionally.
Yes, we offer fixed and openable skylights.
The maximum value our skylights has is 0.9 W/m²K.
Yes, you can have them installed once your skylight is fitted!
As the installation of blinds behind the glazing increases the risk of Thermal Stress Glass Breakage, we advise you to install the blinds at a minimum distance of 150 mm from the glass.
We provide skylights that are double and triple-glazed which provides optimum sound insulation. This, in turn, would help minimise any rain noise.
The more panes of glass, the better the noise resistance and the greater the distance between each glass, the better your sound insulation will be. All our skylights are designed with these factors in mind.
We offer skylights with 6mm toughened safety glass as standard and a generous 15mm gap between the panes and bottom. Panes are 8mm thick reducing noise to maximum.
Our skylights are manufactured in Europe.
Skylights1.co.uk guarantees in supplying top quality products at the Best Price, due to manufacturing and delivering everything in house.
You will need foam rope, weather proofing silicone and flashing kits along side your skylight. We have all of these on our website so you can order everything you need from us so you are ready to go.
Yes, we offer express delivery to most postcodes. Please check this service on our website or give us a call.
We accept PayPal, Credit and/or Debit Cards (Stripe), Google Pay, Amazon Pay and Direct Bank Transfer. You will see these payment methods offered to you upon check out. Unfortunately, we only accept payment in advance.
It is important to have your skylight installed at a slight angle relative to the horizon to allow water to run off the glass and avoid pooling. We recommend setting the rooflight at an angle of 45°. It is worth it to spend a few extra minutes before applying the silicone to run a water test.
Lead time depends on the size of the unit and the exact location in the UK, please add the item to your card and your delivery postcode and you will see all delivery options to your location-keep in mind that you will not be charged at this stage.
Minimum 6, maximum 45 degrees.
The website is the only place to place an order, and we don’t take orders over the phone- but we are always contactable to answer any questions at any point.
Yes, just let us know any instructions for delivery or delivery dates in the “notes” box during checkout.
You can order a tint for your skylight by selecting the option on our custom calculator, we offer a green or blue tinted option.
No, the skylights arrive ready to install (don’t forget to order your accessories separately so you can be ready to go).
Triple Glazed skylights tend to have a better U-Value and Noise Resistance.
What this means is that a triple glazed skylight will have better noise reduction properties if you live in a noisy area.
The lower U-Value benefit of them is that they have less heat loss. So if you plan on having a larger skylight or more than one skylight on your extension letting in more natural light we would recommend going for triple as it will save you on your energy bills and lose less heat.
Double Glazed Skylights tend to be lighter in weight and easier for installations however they are not as good on heat loss and noise reduction as triple.