All of our shipping is Free of charge on orders over £400 within the London (M25) Area.
Orders are received within 5 Working Days unless on back-order.
We will contact you to arrange a suitable delivery time, once payment has been made.
Please add to cart the products you want and enter the shipping address to view delivery cost.
Our own drivers deliver all of our items within London (M25) in order to guarantee the safe arrival of our products.
Please be aware that as our drivers are alone and are pre-loaded in our warehouse, we will require you or your builders to be onsite for the acceptance of our products on all orders.
For orders outside of the M25, we use an external shipping network. Once sent they will call you to book a time for delivery.
We deliver between 8 am and 5 pm from Monday to Friday (sometimes delivery can be delayed due to traffic up to 8 pm) and we can give you an hour or two notice on the day of delivery, but we cannot guarantee a specific time or offer a strict timeslot.
The Extra Economy Shipping options work for all areas except Northern Ireland and Scotland.
Some of these companies may not have the correct vans in place so might not be able to deliver to your door, we might have to ask you to pick it up from the local depot (usually within 20 mins drive) however this is rare.
Most of our products weigh a considerable amount varying from 10kg to 280kg therefore it may need more than two, four, or even six people to unload depending on the size and weight of your product.
We will not accept liability for any broken skylights during the unloading process as it is down to the customer to organise this process.
In the event that the customer does not attend the delivery appointment or no one is there to accept your product, we will try and contact you via phone and text, and voicemail before our driver leaves your delivery address.
If no contact is made, we will have no option but to return your product to our warehouse.