All of our shipping is Free of charge on orders over £400 within the London (M25) Area.
Orders are received within 5 Working Days unless on back-order.
We will contact you to arrange a suitable delivery time, once payment has been made.
Please add to cart the products you want and enter the shipping address to view delivery cost.
Our own driver delivers all of our items within London (M25) in order to guarantee the safe arrival of our products.
Please be aware that as our drivers are alone and are pre-loaded in our warehouse, we will require you or your builders to be onsite for the acceptance of our products on all orders.
For orders outside of the M25, we use an external shipping network. Once sent they will call you to book a time for delivery.
The Extra Economy Shipping options work for all areas except Northern Ireland and Scotland.
Some of these companies may not have the correct vans in place so might not be able to deliver to your door, we might have to ask you to pick it up from the local depot (usually within 20 mins drive) however this is rare.
Most of our products weigh a considerable amount varying from 10kg to 280kg therefore it may need more than two, four, or even six people to unload depending on the size and weight of your product.
We will not accept liability for any broken skylights during the unloading process as it is down to the customer to organise this process.
In the event that the customer does not attend the delivery appointment or no one is there to accept your product, we will try and contact you via phone and text, and voicemail before our driver leaves your delivery address.
If no contact is made, we will have no option but to return your product to our warehouse.
Pitched Roof Skylight Installation Guide Video - Step by Step
The upstand should protrude a minimum of 150mm above the roof level.
A minimum pitch of 6 degrees relative to the horizon must be provided to avoid water pooling in the middle of the glass panel (for every meter of Skylight a 10cm fall is required). It is worth spending a few extra minutes before applying the silicone to run a water test to ensure the water is not pooling (even though you are installing glass it will still bend in the middle)
Upstand opening should allow for 5mm tolerance on each side:
The internal distance upstand to upstand needs to be 10mm bigger than the quoted skylight size (in our example: 610mm by 610mm)
Skylight Support – provided By builder
The Skylight support is a 25x50mm (2”x1”) timber:
Install the support in such a way that the top of support is as follows:
-Triple Glazed Skylight – 42mm below the top of upstand
Weather the upstand
Apply the roof covering material to cover the external face and top of the upstand:
Once you finish weathering the upstand, you are ready to install the Skylight.
Make sure all surfaces where the silicone will be applied are clean of dirt, dust, moisture, etc.
1.Apply the foam rope on top of the 2”x1” timber support to level off any discrepancies which will prevent any pressure and stop cracking on the bottom glass laminated pane. THE WARRANTY WILL BE VOID IF A FOAM ROPE IS NOT USED.
2.Apply, generously, on top of the upstand weatherproof sealant, usually, 1 tube is enough for 6 linear meters.
3.Lower the skylight with suction cups, and make sure you check the load on each cup.
4.Apply waterproof sealant on the underside of the overhang and smooth it over once more to make sure it is watertight.
For a pitched roof please follow the technical diagram below:
* With regards to the silicones we recommend the following products:
- Black weather silicone – DOWSIL 791 Weatherproofing Sealant
DO NOT USE ACRYLIC SEALANTS!
Be careful what silicones you are using to install and weather tight your Skylight. We recommend the above products as fully compatible with our glazing unit silicones.
A chemical incompatibility between silicones used in manufacturing the glazing unit and installing it can lead to discoloration and/or loss of adhesion to the substrate. This means possible depressurization of the glazing unit (allowing moisture to penetrate inside the glazing unit and internal condense), not sufficient bonding to the support structure, and poor weather tightness (possible leaks).